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DIGIOP™ Control
User Manual
Products: AI Series, EI Series Network Video Recorders
Please read this manual before using your server, and always follow the instructions for
safety and proper use. Save this manual for future reference.
DO_AI-EI-V8_SM
7/18/11
Seitenansicht 0
1 2 3 4 5 6 ... 78 79

Inhaltsverzeichnis

Seite 1 - User Manual

DIGIOP™ Control User ManualProducts: AI Series, EI Series Network Video Recorders Please read this manual before using your server, and always follo

Seite 2 - Revision History

6www.digiop.comSECTION 3: USING DIGIOP™ CONTROLSECTION 3 Using DIGIOP™ ControlThe DIGIOP™ Control interface can be opened either through a web brows

Seite 3 - Table of Contents

7DIGIOP™ Control User ManualSECTION 3: USING DIGIOP™ CONTROLIn the following example, the Role “Manager” was created by creating a new Role in the Use

Seite 4

8www.digiop.comSECTION 3: USING DIGIOP™ CONTROLThe System-level permissions for DIGIOP menu above can be opened by clicking (highlighting) a system in

Seite 5 - System Overview

9DIGIOP™ Control User ManualSECTION 3: USING DIGIOP™ CONTROL3.3 Add IP cameras to the NVR/hDVRThe DIGIOP™ server will automatically discover the IP c

Seite 6 - SECTION 1: SYSTEM OVERVIEW

10www.digiop.comSECTION 3: USING DIGIOP™ CONTROL4. Repeat this procedure to add additional cameras to DIGIOP™ Control. 5. In the left frame of the h

Seite 7 - 2.1 NVR Startup

11DIGIOP™ Control User ManualSECTION 3: USING DIGIOP™ CONTROL3. Click Save to update the video server with the new IP camera. 3.5 Edit camera settin

Seite 8 - 2.2 Open DIGIOP™ Control

12www.digiop.comSECTION 3: USING DIGIOP™ CONTROL2. In the settings list at the right, change the items as needed. 3. Click Save to update the video

Seite 9 - 5DIGIOP™ Control User Manual

13DIGIOP™ Control User ManualSECTION 3: USING DIGIOP™ CONTROL3. Click the New Stream data stream you want to add to the server. A properties window w

Seite 10 - Using DIGIOP™ Control

14www.digiop.comSECTION 3: USING DIGIOP™ CONTROL3.6.1 A New RuleA rule is an action for a device that triggered. To setup a rule, click New Rule on t

Seite 11 - 7DIGIOP™ Control User Manual

15DIGIOP™ Control User ManualSECTION 3: USING DIGIOP™ CONTROL3.6.2 Data server Recorder EventsRecorder events display shows the occurrence of I/O eve

Seite 12

iiwww.digiop.comRevision HistoryRevision Date Reason for Change1.0 7/18/11 Initial release. LEGAL NOTICE DIGIOP™ products are designed to meet safety

Seite 13 - 9DIGIOP™ Control User Manual

16www.digiop.comSECTION 3: USING DIGIOP™ CONTROL3.7 Create GroupA group is a selection of cameras and/or data streams that can be displayed as a unit

Seite 14 - Action Link

17DIGIOP™ Control User ManualSECTION 3: USING DIGIOP™ CONTROL6. Open the Groups list in the left frame by clicking the associated icon. Verify that

Seite 15 - 3.5 Edit camera settings

18www.digiop.comSECTION 3: USING DIGIOP™ CONTROL2. In the Tour settings window, enter the name of the tour in the Name eld. 3. Add a group to the t

Seite 16 - 3.6 Add data server streams

19DIGIOP™ Control User ManualSECTION 3: USING DIGIOP™ CONTROL3. Click Save to update DIGIOP™ Control. 3.9 Create RoleCreate Role is used to create c

Seite 17 - 13DIGIOP™ Control User Manual

20www.digiop.comSECTION 3: USING DIGIOP™ CONTROLwww.digiop.com3. In the Role menu, enter the name of the Role in the Name eld. 4. Enter a descripti

Seite 18 - 3.6.1 A New Rule

21DIGIOP™ Control User ManualSECTION 3: USING DIGIOP™ CONTROL3. Click Save to update DIGIOP™ Control. 3.10 Create UserCreate User is used to create

Seite 19 - 3.6.4 Exception Transactions

22www.digiop.comSECTION 3: USING DIGIOP™ CONTROL3. In the User settings window, enter:Name Email address Password and Conrm Password Security Questi

Seite 20 - 3.7 Create Group

23DIGIOP™ Control User ManualSECTION 4: USING VIEWERSECTION 4 ViewerViewer is a video search and backup utility that resides on the NVR or hDVR serv

Seite 21 - 3.8 Create Tour

24www.digiop.comSECTION 4: USING VIEWER NOTEBy default, Viewer opens at the end of the current recorded les. No new recording occurs while the Search

Seite 22 - 3.8.1 Tours Permissions

25DIGIOP™ Control User ManualSECTION 4: USING VIEWERItem Name Description11 Scan bar (cursor)Lets you slide a scan bar along the time line and quickly

Seite 23 - 3.9 Create Role

iiiDIGIOP™ Control User ManualTable of ContentsSECTION 1 System Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Seite 24

26www.digiop.comSECTION 4: USING VIEWER5. The timeline is rst displayed in 24-hour intervals. Click anywhere on the timeline to select an hour [2].

Seite 25 - 3.10 Create User

27DIGIOP™ Control User ManualSECTION 4: USING VIEWERNo Zoom Maximum ZoomCOPYING VIDEOThe Copy Video feature permits backing up the video from multiple

Seite 26

28www.digiop.comSECTION 4: USING VIEWER4. Select the Start Date/Time and the End Date/Time. Use the drop arrows to open the calendar.5. Click the Ad

Seite 27 - SECTION 4

29DIGIOP™ Control User ManualSECTION 4: USING VIEWER6. In the Destination eld browse to identify the location to where you want to copy the le. The

Seite 28 - Table 1. Search preferences

30www.digiop.comSECTION 4: USING VIEWER NOTE4CIF images are interlaced. When printing an image where the source was a dynamic (moving) image, t

Seite 29 - SECTION 4: USING VIEWER

31DIGIOP™ Control User ManualSECTION 4: USING VIEWER3. Select the date/time to start the search of video recorded on this camera.4. From the Search

Seite 30

32www.digiop.comSECTION 4: USING VIEWERTable 2. Smart Search optionsItem Name Description1 Zoom Only impacts playback. (1) Choose a record. (2) Click

Seite 31 - 27DIGIOP™ Control User Manual

33DIGIOP™ Control User ManualSECTION 4: USING VIEWER — Square –Click on the desired location on the image and then drag the mouse to dene a “square”

Seite 32

34www.digiop.comSECTION 4: USING VIEWER15. Begin the search by clicking Search Next Movement. The search pauses at the rst event (i.e., movement is

Seite 33 - 29DIGIOP™ Control User Manual

35DIGIOP™ Control User ManualSECTION 4: USING VIEWER3. Select a camera from the Camera Number list. Press and hold the Ctrl key to select multiple ca

Seite 34

ivwww.digiop.comAPPENDIX H System Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Seite 35 - 31DIGIOP™ Control User Manual

36www.digiop.comSECTION 4: USING VIEWER NOTEIf you are viewing a multi-division screen when you search for these events, all of the camera views are s

Seite 36

37DIGIOP™ Control User ManualSECTION 4: USING VIEWERADDING A PRINTER, ADJUSTING THE VOLUME, SEARCHING WITH THE CONFIGURE TOOLThe Search Tools > Co

Seite 37

38www.digiop.comSECTION 4: USING VIEWERVolume ControlThis control lets you adjust the playback audio volume by using a sliding volume control.USING TH

Seite 38

39DIGIOP™ Control User ManualSECTION 4: USING VIEWER 2. Select the camera to adjust from the Camera Num drop-down list. NOTEThis option lets you ad

Seite 39 - 35DIGIOP™ Control User Manual

40www.digiop.comAPPENDIX A: SYSTEM TRAY PROGRAMSAPPENDIX A System Tray Programs Several programs are found in the Windows System Tray at the bottom

Seite 40

41DIGIOP™ Control User ManualAPPENDIX A: SYSTEM TRAY PROGRAMS2. In the pop-up window, select the device you want to remove. 3. Wait for the Safe to

Seite 41 - 37DIGIOP™ Control User Manual

42www.digiop.comAPPENDIX B: HARD DRIVE CONFIGURATIONAPPENDIX B Hard Drive Conguration DIGIOP™ systems perform specic hard drive partitioning. To v

Seite 42

43DIGIOP™ Control User ManualAPPENDIX C: SOFTWARE UPGRADE TO DIGIOP ELEMENTS™APPENDIX C Software Upgrade to DIGIOP ELEMENTS™DIGIOP™ systems with pre

Seite 43 - 39DIGIOP™ Control User Manual

44www.digiop.comAPPENDIX C: SOFTWARE UPGRADE TO DIGIOP ELEMENTS™drives or partitions are not aected. This this method recommended only for recovery a

Seite 44 - System Tray Programs

45DIGIOP™ Control User ManualAPPENDIX D: ADDING DIGIOP™ LICENSES APPENDIX D Adding DIGIOP™ LicensesLicenses are added to the system after system rec

Seite 45 - 41DIGIOP™ Control User Manual

1DIGIOP™ Control User ManualSECTION 1: SYSTEM OVERVIEWSECTION 1 System OverviewDIGIOP ELEMENTS™ is a ground breaking Video-Enhanced Intelligence Pla

Seite 46 - Hard Drive Conguration

46www.digiop.comAPPENDIX D: ADDING DIGIOP™ LICENSES Selecting Manage Licenses opens the License Summary Display. 5. On the License Summary display, c

Seite 47 - APPENDIX C

47DIGIOP™ Control User ManualAPPENDIX D: ADDING DIGIOP™ LICENSES 8. Follow the on-screen instructions to complete the activation process. This proces

Seite 48

48www.digiop.comAPPENDIX E: FILE NAMING CONVENTIONSAPPENDIX E File Naming ConventionsNOTEDrives A through to F are reserved for the operating system

Seite 49 - Adding DIGIOP™ Licenses

49DIGIOP™ Control User ManualAPPENDIX E: FILE NAMING CONVENTIONSFile Naming ConventionIn each daily directory, les are saved in encrypted .DSF and in

Seite 50

50www.digiop.comAPPENDIX F: TCP/IP PORT SETTINGS USING THE FIREWALLAPPENDIX F TCP/IP Port Settings Using the FirewallIf there is a rewall between t

Seite 51 - 47DIGIOP™ Control User Manual

51DIGIOP™ Control User ManualAPPENDIX G: SERVER HARDWARE TROUBLESHOOTINGAPPENDIX G Server Hardware TroubleshootingIf you have problems with your sys

Seite 52 - File Naming Conventions

52www.digiop.comAPPENDIX G: SERVER HARDWARE TROUBLESHOOTINGCode Cause1-2-2 DMA initialization failure1-2-3 DMA page register read/write failure1-3 Vid

Seite 53 - 49DIGIOP™ Control User Manual

53DIGIOP™ Control User ManualAPPENDIX G: SERVER HARDWARE TROUBLESHOOTINGNOTEAfter the computer completes POST, all four lights turn o before booting

Seite 54 - APPENDIX F

54www.digiop.comAPPENDIX G: SERVER HARDWARE TROUBLESHOOTINGLight Pattern Problem Description Troubleshooting Steps Another failure has occurred. Ensu

Seite 55 - APPENDIX G

55DIGIOP™ Control User ManualAPPENDIX G: SERVER HARDWARE TROUBLESHOOTINGCode Cause3-4-2 een retrace failure3-4-3 Search for video ROM failure4–2–1 No

Seite 56 - DIAGNOSTIC LIGHTS

2www.digiop.comSECTION 1: SYSTEM OVERVIEWLocal and Hosted-Enterprise ManagementThe DIGIOP ELEMENTS™ server can be managed either locally or managed by

Seite 57 - 53DIGIOP™ Control User Manual

56www.digiop.comAPPENDIX G: SERVER HARDWARE TROUBLESHOOTINGDiagnostic LEDs Power Button LED Problem Description Troubleshooting Steps A possible syst

Seite 58 - BEEP CODES

57DIGIOP™ Control User ManualAPPENDIX G: SERVER HARDWARE TROUBLESHOOTINGDiagnostic LEDs Power Button LED Problem Description Troubleshooting Steps Th

Seite 59 - 55DIGIOP™ Control User Manual

58www.digiop.comAPPENDIX G: SERVER HARDWARE TROUBLESHOOTINGDiagnostic LEDs Power Button LED Problem Description Troubleshooting Steps Some other fail

Seite 60

59DIGIOP™ Control User ManualAPPENDIX G: SERVER HARDWARE TROUBLESHOOTINGError Message Description Hard-disk drive conguration error The hard drive f

Seite 61 - 57DIGIOP™ Control User Manual

60www.digiop.comAPPENDIX G: SERVER HARDWARE TROUBLESHOOTINGError Message Description Seek error The operating system cannot nd a specic track on th

Seite 62 - ERROR MESSAGES

61DIGIOP™ Control User ManualAPPENDIX H: SYSTEM TROUBLESHOOTINGAPPENDIX H System TroubleshootingH.1 Unit does not power upConsideration should be g

Seite 63 - 59DIGIOP™ Control User Manual

62www.digiop.comAPPENDIX H: SYSTEM TROUBLESHOOTINGH.3 Auto Reboot occurs when the Server is runningUnit auto reboots from within the Server software:

Seite 64

63DIGIOP™ Control User ManualAPPENDIX H: SYSTEM TROUBLESHOOTING• Check the Dell diagnostic lights for the associated hardware reference (see tables a

Seite 65 - System Troubleshooting

64www.digiop.comAPPENDIX I: RECOVERING A LOST PASSWORDAPPENDIX I Recovering a Lost PasswordIf an administrative password is lost, this procedure let

Seite 66

65DIGIOP™ Control User ManualAPPENDIX J: DATA SERVER STREAMSAPPENDIX J Data Server StreamsThe DIGIOP™ Data Server includes several preset data steam

Seite 67 - 1.877.572.2522

3DIGIOP™ Control User ManualSECTION 2: USING DIGIOP ELEMENTS™ SOFTWARESECTION 2 Using DIGIOP ELEMENTS™ SoftwareDIGIOPELEMENTS™ consists of DIGIOP™

Seite 68 - Recovering a Lost Password

66www.digiop.comAPPENDIX J: DATA SERVER STREAMSParameter settings: • Name – Name assigned to the device. This name will appear as an item under the d

Seite 69 - Data Server Streams

67DIGIOP™ Control User ManualAPPENDIX J: DATA SERVER STREAMS• Listen Port – (for TCP connection type) the port through which the NVR/hDVR will receiv

Seite 70

68www.digiop.comAPPENDIX J: DATA SERVER STREAMSNCR Cash RegisterSelect this option for data stream capture from NCR® cash registers. Parameter setting

Seite 71 - 67DIGIOP™ Control User Manual

69DIGIOP™ Control User ManualAPPENDIX J: DATA SERVER STREAMSParameter settings: • Name – Name assigned to the cash register. This name will appear as

Seite 72

70www.digiop.comAPPENDIX K: CREATE RULEAPPENDIX K Create RuleA rule is an action for a device that triggered. To setup a rule: 1. Click the Data Se

Seite 73 - 69DIGIOP™ Control User Manual

71DIGIOP™ Control User ManualAPPENDIX K: CREATE RULE3. In the Name eld, assign a Name to identify the rule. 4. In the Schedule eld, open the drop-

Seite 74 - Create Rule

72www.digiop.comAPPENDIX K: CREATE RULEParameter settings: — Name – Assign an appropriate name for the upload. — Location ID – Store number or regist

Seite 75 - APPENDIX K: CREATE RULE

73DIGIOP™ Control User ManualAPPENDIX K: CREATE RULEParameter settings: — Name – Sender name. — SMTP Server – Email SMTP server address. — Username/

Seite 76

74www.digiop.comAPPENDIX K: CREATE RULETo setup the parameter for this action, please contact DIGIOP Support.

Seite 77 - 73DIGIOP™ Control User Manual

75DIGIOP™ Control User ManualAPPENDIX L: WARRANTYAPPENDIX L Warranty InformationWarranty information about your system may be found at: www.digiop.c

Seite 78

4www.digiop.comSECTION 2: USING DIGIOP ELEMENTS™ SOFTWARE• View or add additional licenses to the system.• All Windows 7 desktop options with Admini

Seite 79 - Warranty Information

5DIGIOP™ Control User ManualSECTION 2: USING DIGIOP ELEMENTS™ SOFTWARE

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